Modernizing Hospital Patient Care

Customer

A mid-sized clinical hospital network serving over 1 million patients annually.

Customer Challenge

The legacy patient care system relied on outdated hardware and localized software, creating challenges in backup, crisis response, and day-to-day operations. Staff faced frequent delays and inefficiencies that compromised care quality.

Solution

Teampilot's expert team transitioned the system to a modern, web-based cloud solution. Key improvements included real-time drug prescription handling, streamlined complaint processing, inventory management, and integrated insurance verification — all accessible via a unified interface with built-in support resources.

Value Delivered

• 60% faster access to patient records

• 35% reduction in inventory errors

• Greater resilience and scalability across departments

• Improved patient safety and operational efficiency

Team

10–15 people (including; developers, project manager and QA engineers), ensured continuous delivery and refinement over an 18-month timeline.